Support Center
Find answers to your questions and get help with Fit Rest
Frequently Asked Questions
Getting Started
How do I set up Fit Rest?
Once you download Fit Rest from the App Store, open the app and follow the onboarding process. You'll be guided through connecting to Apple Health and setting up your health goals.
What iOS version is required?
Fit Rest requires iOS 14.0 or later to ensure optimal performance and access to the latest HealthKit features.
Do I need an Apple Watch?
While an Apple Watch enhances the experience with more detailed heart rate and activity tracking, Fit Rest works great with just your iPhone and the Health app.
Health Data & Privacy
How is my health data protected?
Your health data never leaves your device without your explicit permission. We use Apple's HealthKit framework, which keeps all data encrypted and secure on your device.
What health data does Fit Rest access?
Fit Rest can access sleep data, heart rate information, and activity metrics from the Health app. You control exactly which data types you want to share.
Can I export my data?
Yes! Fit Rest allows you to export your health insights and charts. Your raw data is always available through the Apple Health app.
Features & Functionality
How accurate is the sleep tracking?
Fit Rest uses data from the Health app and Apple Watch (if available) to provide highly accurate sleep tracking, including sleep stages and quality analysis.
Can I set custom health goals?
Absolutely! Fit Rest allows you to set personalized goals for sleep duration, daily activity, and other health metrics based on your lifestyle and preferences.
How do notifications work?
Fit Rest provides smart, contextual notifications for bedtime reminders, activity goals, and health insights. You can customize which notifications you receive and when.
Troubleshooting
Why isn't my data syncing?
Make sure you've granted Fit Rest permission to access Health data in Settings > Privacy & Security > Health. Also ensure that your source apps (like Sleep or Activity apps) are syncing properly with Health.
The app seems slow or crashes
Try force-closing and reopening the app. If the issue persists, restart your device or reinstall the app. Contact support if problems continue.
I'm not receiving notifications
Check that notifications are enabled for Fit Rest in Settings > Notifications. Also verify that Do Not Disturb isn't blocking health app notifications.
HealthKit Setup Guide
Follow these steps to ensure Fit Rest has access to your health data:
Open Settings
Go to Settings > Privacy & Security > Health
Find Fit Rest
Scroll down and tap on "Fit Rest" in the app list
Grant Permissions
Enable the health data categories you want Fit Rest to access
Verify Connection
Return to Fit Rest to see your health data syncing
Still Need Help?
Can't find what you're looking for? Our support team is here to help.
Response Time: We typically respond to support requests within 24-48 hours. For urgent issues, please include "URGENT" in your subject line.